The Teachers’ Pension Scheme (TPS) is a statutory Defined Benefit public sector pension scheme. Teachers’ Pensions previously ran quarterly discussion forums with members and employers, managed on an in-house basis. In 2013 Teachers’ Pensions invited Chrysalis Research to organise and facilitate the discussions on their behalf to ensure the discussions are as independent, open and constructive.

Each wave comprises discussion groups with teachers – members of the TPS – and employers, including local authorities, FE colleges, academies and independent schools. Reporting quarterly on issues such as communication, TPS services and members’ experience of the scheme allows Teachers’ Pensions to monitor the experience of members and teachers, gives an ongoing insight into the quality of service, and an opportunity to test new innovations.