Chrysalis Research has conducted multiple research projects for City & Guilds over the last four years. Our research gives City & Guilds insights into customers’ reactions to existing and prospective qualifications and supports City & Guilds in planning its future delivery. For example, we have:

  • examined the aspects of City & Guilds’ service and delivery that customers find most valuable
  • helped City & Guilds develop teaching and learning materials for apprenticeships
  • identified ways that City & Guilds can make its qualifications more flexible, robust and relevant
  • looked at how City & Guilds can expand and professionalise its training offer to businesses.